Privacy Policy

This Privacy Policy explains how Daktari Mzee MUSA("we", "us", or "our") collects, uses, and protects information when you visit https://daktarimzeemusa.com(the "Site") or contact us for a consultation.

1. Information We Collect

We collect information in two ways:

• Information you give us directly — your name, phone number, email address, and any details about your situation that you share when you call, WhatsApp, email, or use a contact form on the Site.
• Information collected automatically — when you browse the Site, we and our analytics/advertising providers automatically collect technical data such as your IP address, browser type, device type, pages visited, and how you arrived at the Site, using cookies and similar technologies. See our Cookie Policy for details.

2. How We Use Your Information

• To respond to your inquiries and arrange consultations.
• To provide the consultation, ritual, or herbal services you request.
• To understand how visitors use the Site, so we can improve its content and performance.
• To measure the effectiveness of our advertising and, where permitted, show relevant ads to past visitors (remarketing).
• To meet legal, tax, or regulatory obligations.

3. Confidentiality of Consultations

Personal and spiritual details you share during a consultation are treated as strictly confidential. We do not sell, publish, or disclose your name, photo, or case details to any third party, except where required by law or with your explicit consent.

4. Cookies & Analytics

The Site uses Google Tag Manager, Google Analytics, and Google Ads conversion tracking to understand traffic and measure advertising performance. These tools use cookies and similar technologies and may collect data about your visit. You can control or disable cookies through your browser settings — see our Cookie Policy for more information.

5. Third-Party Services

We rely on trusted third parties to operate the Site and communicate with clients, including:

• Google (Analytics, Tag Manager, and Ads) — for site analytics and advertising, governed by Google's own privacy policy.
• WhatsApp / Meta— when you message us via WhatsApp, that conversation is also subject to WhatsApp's own privacy policy.
• Hosting & email providers — used to operate the Site and receive email inquiries.

These third parties may process data on servers located outside your country of residence.

6. Data Retention

We retain contact and consultation information only for as long as needed to provide our services, respond to follow-up inquiries, and meet legal or accounting obligations, after which it is deleted or anonymised.

7. Data Security

We take reasonable technical and organisational measures to protect your information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of marketing communications or analytics tracking. To exercise any of these rights, contact us using the details below.

9. Children's Privacy

Our services are intended only for individuals aged 18 or older. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect once posted on this page, and the "Last updated" date above will reflect the most recent revision.

11. Contact Us

For questions about this Privacy Policy or your information, contact us at Daktarimzeemusa02@gmail.com or +254 700 069 458.